Canadian Movers
Claim Instructions


Thank you for allowing Budget Moving to service your recent relocation.

For your convenience, we have provided an on-line version of our Claim Form to expedite your claim process. Please complete the claim form and return it to us.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions. Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items.

Instructions to Claimant

NOTE: Your written claim must be received within 30 days from date of delivery. For prompt settlement it is extremely important that you follow these instructions.

The inventory tag number is very important. Please show the number of the tag attached to the item or carton in which it was packed. For local moving please provide pictures. State the name of the item i.e. “small carton”, “loveseat” etc. Use the same name as used on the inventory. If the inventory name is incorrect, include the correct name. Describe item in detail such as color, finish, kind of material, pattern, design, model / serial number, trade / manufacturer’s name etc. as applicable. If a shortage is claimed you must provide a full description as above. If a carton, include size and shape along with any unusual identifying marks. You must also provide a complete list of contents. All of this information is necessary to conduct a thorough search.

Please include deductible cheque when submitting claim form; no claims will be processed until received. Settlement may be expedited when this information is provided.

The carrier reserves the right to request a receipt for replacement of items claimed in excess of $50.00. Please wait until the carrier has contacted you before replacing any item(s).

NOTE: Any item found damaged must be kept for carrier inspection.

Download Form Here